Shipping Policy

Welcome to Aloura. We are committed to delivering your order as quickly and smoothly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been processed and dispatched, you will receive a shipping confirmation email.

Estimated Delivery Time

🚚 Estimated delivery time is:

8–11 business days
(excluding weekends and public holidays)

Please note that delivery times may vary slightly depending on your location, courier delays, customs processing, public holidays, or high-demand periods.

Tracking

Where available, tracking information will be sent once your order has been shipped.

Incorrect Shipping Information

Please ensure your shipping details are entered correctly at checkout. Aloura is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to factors outside of our control, including courier disruptions, customs processing, weather conditions, or peak seasonal demand.

Lost or Missing Parcels

If your order has not arrived within the estimated timeframe, please contact us at: